tambah62 Privacy Policy
This page describes what data we collect when you use tambah62 and how we keep that data protected. We take your privacy seriously and handle your information according to encryption standards and legal requirements applicable in our operating jurisdictions.
When you register for tambah62, deposit funds via DANA, e-wallet, mobile banking, or local payment, or place a bet on our live tables or sportsbook, you provide personal information. We use this data to verify your identity, process payments, settle disputes, and prevent fraud. We do not sell your data to third parties, and we retain it only as long as necessary to deliver our service and comply with law.
Our privacy practices are outlined below. If you have questions or wish to exercise your rights regarding your data, contact our support team.
What Data We Collect at tambah62
We collect several categories of information when you use tambah62. First, we collect account information: your name, email address, phone number, date of birth, and residential address. This data is mandatory for account creation and verification.
Second, we collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction amount, date, payment method, and bank or wallet details. We do not store full card or bank account numbers; payment processors handle sensitive financial data securely.
Third, we collect behavioural data: which games you play, how much you stake, your win/loss history, and when you access tambah62. This data helps us detect fraud, resolve disputes, and understand platform usage patterns.
Fourth, we collect device and technical data: your IP address, browser type, operating system, device model, and pages you visit on tambah62. We also use cookies and similar tracking technologies to remember your preferences and login status.
Identity Verification Documents
Before processing large withdrawals, we require identity verification (KYC). You must upload a copy of your national identity card, passport, or similar government-issued ID, plus proof of residence (utility bill, bank statement, rental agreement). We store these documents securely in an encrypted format.
These documents are accessible only to our compliance and verification teams. We retain them for as long as your account is active plus seven years thereafter (to comply with anti-money-laundering regulations). After that period, we delete them permanently.
How We Use Your Data
We use your personal data for the following purposes. First, we use it to verify your identity and prevent fraud. Our system cross-checks account details, payment methods, and betting patterns to detect suspicious activity. If we suspect fraud, we may freeze your account pending investigation.
Second, we use your data to process deposits and withdrawals. Payment processors and your bank require your information to complete transactions. We share only the minimum data necessary—name, account number, transaction amount—with these third parties.
Third, we use your data to resolve disputes. If you claim a settlement was incorrect or your balance did not update, we review your gaming history, transaction logs, and broadcast footage to investigate. Your personal data is part of this review process.
Fourth, we use your data for legal compliance. We may disclose your information to government authorities, law enforcement, or courts if required by law. We do not do this voluntarily; we respond only to valid legal requests.
Fifth, we use your data to improve tambah62. We analyse betting patterns and platform usage to identify bugs, optimise performance, and develop new features. This analysis is typically done on aggregated, anonymised data (not linked to your name).
Third-Party Data Processors
We do not process all your data in-house. We work with third-party service providers to deliver our service. These include payment processors (who handle mobile banking, local payment, and bank transfers), identity verification vendors (who scan and verify your KYC documents), and customer support platforms (which store chat transcripts and email records).
We have contracts with all third parties requiring them to protect your data, use it only for our benefit, and comply with data protection laws. However, once we share your data with a processor, we cannot fully control how they handle it. Their privacy practices may differ from ours.
Our servers are hosted in data centres outside Indonesia. This means your data may be stored and processed outside your jurisdiction. By using tambah62, you consent to this cross-border data transfer. If this is unacceptable to you, do not create an account.
Data Retention and Deletion
We retain your data for as long as necessary to deliver our service and comply with legal obligations. Account information is kept for the lifetime of your account plus seven years after closure (to satisfy anti-money-laundering and tax regulations). Game history and transaction logs are retained for 90 days (for dispute resolution) and then archived for seven years.
Identity verification documents (KYC) are retained for seven years. After that period, we securely delete them. However, if you are under investigation for fraud or regulatory violations, we may extend retention indefinitely.
You have the right to request deletion of your account and associated data. We can close your account immediately, but we cannot delete historical gaming records or payment information if legal holds are in place. Contact our support team to initiate account deletion.
Cookies and Tracking
We use cookies to remember your login status, preferences (language, display settings), and betting history. Cookies are small text files stored on your device. They expire after a set period (typically 30 days for session cookies, up to two years for persistent cookies).
We also use analytics tools to track how you navigate tambah62—which pages you visit, how long you stay, which games you try. This helps us understand user behaviour and improve the platform. You can disable cookies in your browser settings, though this may affect tambah62 functionality.
Your Rights Regarding Your Data
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your data. We support these rights to the extent permitted by law. To exercise them, contact our support team with your account details and a clear request.
- Right to access: You may request a copy of all data we hold about you.
- Right to correction: You may correct inaccurate personal data (name, address, contact details).
- Right to deletion: You may request account deletion, though some data (transaction history, KYC documents) may be retained for legal compliance.
- Right to restrict processing: You may ask us to limit how we use your data (though this may prevent us from delivering service).
- Right to data portability: You may request your data in a machine-readable format for transfer to another service.
We will respond to data requests within 30 days. If we deny a request, we will explain our reasons. If you are unsatisfied, you may lodge a complaint with your local data protection authority.
Data Security and Encryption
We protect your data using industry-standard encryption and security practices. All data in transit to tambah62 is encrypted using SSL (Secure Sockets Layer). All data at rest (stored on our servers) is encrypted using AES-256 encryption. Access to your data is restricted to authorised staff on a need-to-know basis.
We maintain firewalls, intrusion detection systems, and regular security audits to prevent unauthorised access. However, no security system is perfect. We cannot guarantee that your data will never be breached. If a breach occurs, we will notify you and relevant authorities as required by law.
Your password is hashed and never stored in plain text. If you forget your password, we can reset it only by sending a recovery link to your registered email. Never share your password with anyone, including our support team.
Children and Minors
tambah62 is not intended for users under the age of legal majority in their jurisdiction. We do not knowingly collect data from children. If we discover that a child has created an account, we will close it immediately and delete associated data.
Parents or guardians who believe a child has registered should contact our support team immediately.
Policy Changes and Contact
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Updates are effective upon posting to this page. Continued use of tambah62 after updates constitutes acceptance of the revised policy.
This policy is effective as of May 2026. If you have questions about how we handle your data, or if you wish to exercise your privacy rights, contact our support team via in-app chat or email. We will respond within 30 days.
Our services are available only where local law permits. We operate tambah62 across supported jurisdictions including Jakarta, Surabaya, Bandung, Medan, and Semarang, with payments via DANA, e-wallet, mobile banking, local payment, and traditional banks. Data protection practices comply with applicable laws in each region where we operate.
What data does tambah62 collect?
We collect account information (name, email, address), payment data (transaction history, payment method), betting history, device information (IP, browser), and identity verification documents (for KYC).
Who has access to my data?
Our internal compliance, support, and technical teams have access on a need-to-know basis. Third-party payment processors and identity verification vendors also access limited data to provide their services.
Can I delete my data?
You can request account deletion. However, we must retain transaction history and KYC documents for seven years to comply with anti-money-laundering laws. We will delete other data after the legal retention period expires.
How do I access my data?
Contact our support team and request a copy of your personal data. We will compile it in a standard format within 30 days.
How does tambah62 encrypt data?
We use SSL encryption for data in transit and AES-256 encryption for data at rest on our servers. Passwords are hashed and never stored in plain text.
What if tambah62 is breached?
If a breach occurs, we will notify you and relevant authorities as required by law. We maintain cyber insurance and incident response procedures to minimise harm.